Proven Products Ltd, Nottingham

28 Reviews
Proven Products Ltd
Unit 1, Ellesmere Business Park, Haydn Road, Sherwood
NG5 1DX Nottingham
Nottinghamshire England
0115 960 8646
Verified Listing, updated 2 days ago


Proven Products Limited is a Nottingham-based wholesaler, distributer and retailer of quality household products for the UK market; including world-renowned Bamix of Switzerland and Woll Cookware, Super Awning, Super Juicer, Super Gazebo, Super Vac, Super Vac 1000, Titan Peeler, Pro Step Mini and Pro Step Plus, as well as a wide range of kitchen utensils.

Vacuum Cleaners, Household Products Supplier
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21 April 2017

I purchased a Supervac 1000 at the Ideal Home Show, and as the venue is so large and already noisy, I didn't really notice the noise this machine makes, it's so loud you should really wear ear plugs to use it, that's not a joke! When I got the machine home it also started to make a high pitched screaming noise, I rang customer services who I must admit were very good, they sent me a new plastic cover to see if that would stop the screeching, which it didn't, they then sent me a whole new motor section, which did stop the screech, however the machine is still extremely noisy and not that good at picking up fluff etc., for all the noise it makes and they don't want to give a refund, they have told me to keep changing and washing the filter as that can make the machine even more noisy than it already is, I said to the girl I spoke to '......but the waste chamber is empty and the filter has a minute amount of dust on it that you could fit into a thimble', she said well you have to keep it clean, whatttttt??? Anyway, I think I will put this down to experience, I will write a letter to the man or woman in charge, asking for a refund as I will spend more money on earplugs and hearing aids eventually if I keep using this machine. So the outcome is, they won't refund your money and you will be deaf within a few weeks if you keep using it, so unfortunately on this occasion I would say don't buy one you are wasting your money, sorry Proven Products, no fault with your staff just the awful vacuum cleaner 😟😟😟😟😟😟😟

01 April 2017

I really DO NOT THINK THE SUPER VAC 1000 EVEN DESERVES A STAR. I HAD NO CHOICE BUT TO LEAVE ONE. I am so disappointed with the super vac 1000. Please please please DO NOT BUY ONE. The suction is rubbish. When I saw the demonstration at the ideal home show I was so happy and thought it was brilliant till i brought it home and used it. WHAT A WASTE OF MONEY PLUS IVE SEEN IT ON LINE CHEAPER. I've complained but it seems the company do not want to give a refund. PLEASE DO NOT BUY THE SUPER VAC 1000 AND SAVE YOUR MONEY. My next step is to complain to trading standards...

25 February 2017

I have had dealings with Proven Products Ltd. re my super vac 1000. I had a problem with it ,left a message on there answer machine took a week to get back to me. The person i spoke with was very helpfull, explained why i had a problem, said they would send a replacement the following wednesday, and as said the following wednesday my new supervac 1000, was recieved, i was also told if i have any more problems to contact them straight away, so as you can read my experience with Proven Products Ltd, has been a positive one

more than 6 months ago

Tried to phone on many occasions and finally was able to leave a message which had not been answered several days later. Sent an email complaining of the lack of Customer service and asking that they replaced the broken plastic handle on my Supervac 1000. No reply. Yesterday morning the Post Office delivered a new complete handle. No paperwork, no account not even a note. Their Customer service is terrible but I cannot fault their replacement service. Why do they spoil their reputation like this?

more than 6 months ago

Spoke to customer services regarding a damaged part from my supervac 1000 was told a replacement would be posted out to me. It arrived safe and sound as stated. I would like to say a big thankyou to all concerned.

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