Proven Products Ltd, Nottingham

31 Reviews
Proven Products Ltd
Unit 1, Ellesmere Business Park, Haydn Road, Sherwood
NG5 1DX Nottingham
Nottinghamshire England
0115 960 8646
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Verified Listing, updated 3 months ago


Proven Products Limited is a Nottingham-based wholesaler, distributer and retailer of quality household products for the UK market; including world-renowned Bamix of Switzerland and Woll Cookware, Super Awning, Super Juicer, Super Gazebo, Super Vac, Super Vac 1000, Titan Peeler, Pro Step Mini and Pro Step Plus, as well as a wide range of kitchen utensils.

Vacuum Cleaners, Household Products Supplier
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02 September 2017

i have left numerous messages since May and had no response. Like everyone else I saw a demo and was sold. The product overheats, makes a smell when used and doesn't pick anything up. I want a refund but can't get anyone to ever answer the phone. I can't believe a company can operate like this.

07 November 2017

Like so many other people I bought the Supervac 1000 at the Ideal Home Show. I liked what it did at the show but when I came to use it at home found it was useless on carpets, but as I have hard floors downstairs decided to keep it. It was very noisy but seemed OK on our tiled floor. I didn't use it very much but just the other day I tried to hoover my tiles when smoke started bellowing out of the motor and before I had time to turn it off at the plug, it burst into flames and toxic smoked filed my kitchen. So not only is it a useless piece of kit its highly dangerous too! After seeing comments from other disgruntled customers there seems to be on point in contacting this company, but if I see them at another show I will make sure that everyone that is watching the demo will know the true facts.

G Hax

, 26 August 2017

Made the mistake of believing the sales pitch about the Supervac 1000 at the Caravan & Motorhome Show at the NEC last Autumn. We have never been able to register the guarantee and the company has ignored several message. As others have said, the machine is very noisy and pretty useless at picking anything up (apart from the, obviously staged, rice that the con man at the NEC demonstrated it with). It has hardly been used but we used it today because it happened to be to hand. The machine became dangerously hot despite the dust chamber being virtually empty. It will be going to the tip. Do not buy a Supervac 1000. The product is rubbish and a waste of money - and the lack of response of the company tells its own tale. I only gave it one star because the system insisted. If I could give it minus stars I would.

Gill Luc

, 24 August 2017

Do not buy anything from this company. It took me 4 months to get a refund; I only got a refund because I took court action. They ignored all of my correspondence. Only when they received the court papers did they contact me. This is disgusting. The director is Kevin Gilbert, he will make contact if court action is taken. Alison Gilbert is the secretary, she will ignore all correspondence. Joe Hallford is one of the customer services and lies all the way. All of their customer services lie. Don't waste your time with them. Spend your money at a reputable company. They are stealing from people and they think that they are above the law. Look at their sites and see all of the negative reviews.

more than 6 months ago

I purchased a Supervac 1000 at the Ideal Home Show, and as the venue is so large and already noisy, I didn't really notice the noise this machine makes, it's so loud you should really wear ear plugs to use it, that's not a joke! When I got the machine home it also started to make a high pitched screaming noise, I rang customer services who I must admit were very good, they sent me a new plastic cover to see if that would stop the screeching, which it didn't, they then sent me a whole new motor section, which did stop the screech, however the machine is still extremely noisy and not that good at picking up fluff etc., for all the noise it makes and they don't want to give a refund, they have told me to keep changing and washing the filter as that can make the machine even more noisy than it already is, I said to the girl I spoke to '......but the waste chamber is empty and the filter has a minute amount of dust on it that you could fit into a thimble', she said well you have to keep it clean, whatttttt??? Anyway, I think I will put this down to experience, I will write a letter to the man or woman in charge, asking for a refund as I will spend more money on earplugs and hearing aids eventually if I keep using this machine. So the outcome is, they won't refund your money and you will be deaf within a few weeks if you keep using it, so unfortunately on this occasion I would say don't buy one you are wasting your money, sorry Proven Products, no fault with your staff just the awful vacuum cleaner 😟😟😟😟😟😟😟

more than 6 months ago

I really DO NOT THINK THE SUPER VAC 1000 EVEN DESERVES A STAR. I HAD NO CHOICE BUT TO LEAVE ONE. I am so disappointed with the super vac 1000. Please please please DO NOT BUY ONE. The suction is rubbish. When I saw the demonstration at the ideal home show I was so happy and thought it was brilliant till i brought it home and used it. WHAT A WASTE OF MONEY PLUS IVE SEEN IT ON LINE CHEAPER. I've complained but it seems the company do not want to give a refund. PLEASE DO NOT BUY THE SUPER VAC 1000 AND SAVE YOUR MONEY. My next step is to complain to trading standards...

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