GEN, Nottingham

bath street
NG1 1AB Nottingham
Nottinghamshire England
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Verified Listing, updated 2 days ago

Opening Times

FridayFrOpen 24 Hours
SaturdaySaOpen 24 Hours
SundaySuOpen 24 Hours
MondayMoOpen 24 Hours
TuesdayTuOpen 24 Hours
WednesdayWeOpen 24 Hours
ThursdayThOpen 24 Hours


GEN, as a partnership of 25 Years12 companies has the scope and expertise to provide highly secure enterprise class IT Outsourcing and Managed Services on Windows Server, Linux, Synology and Unix and we've been doing this successfully for 25 years. Our structure and coverage means that we can be that one stop shop for Technical Services meaning ONE number to call not matter the issue.

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Company description
We started in this business over 20 years ago, and like to think that we're one of the countries longest established service providers. Over the decades we've finely tuned our service offering and staffing to provide the very best in class systems and services. With several notable acquisitions we've expanded our portfolio into structured cabling and infrastructure, automation, security and arbitration.

Our datacentres are all located underground with power grid isolation, two stage backup power, multistage environmental systems and disparate connectivity. We have tried and tested disaster recovery procedures and we even actively monitor space weather and have procedures for dealing with solar storms and other risk factors.

By using the very latest power saving technology, having our own solar systems and other initiatives we've reduced our carbon footprint and waste profile significantly.

Our market is customers who are looking for high performance, secure and bomb proof solutions and the very best in class support.

Every customer get's their own account manager that they can contact anytime, even out of hours.

Our Technical HelpDesk, which is the primary channel for support monitors and tracks our performance in realtime and at the time of writing this our mean time response was 14 minutes and our mean time to fix was only 1.5 hours which is by far one of the best in the industry. We never off-shore anything ever.

We're never adversed to custom solutions, in fact that's how we work - you tell us what you need and we'll find a solution to do it.
Software Development, IT Outsourcing, Consultancy, Internet Access, Website Hosting, Fibre, VPN, Linux, DSL, Cyber Security, Leased Line, Asterisk, FTTC, Windows Server, Forensic Analysis, MPL, Synology
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